Warranty

Warranty Information

At Shop Outdoor Kitchen, we’re committed to helping you protect your investment. Each brand we carry offers its own manufacturer warranty. Below is a summary of warranty coverage by brand, along with links to full details and registration pages where available.

American Made Grills

Coverage:
All American Made Grills products are backed by the Gold Standard Lifetime Warranty from AMD Direct.

Lifetime warranty on construction and manufacturer defects.
Lifetime warranty on stainless steel parts, cooking grates, burners, flame tamers, and more.
3-year warranty on electrical components such as LED lighting, transformers, and switches.
Warranty valid for the original purchaser with online registration within 30 days of purchase.
Proof of purchase and photo documentation required.

View Full Warranty Details

American Fyre Designs

Coverage:
American Fyre Designs products include warranty coverage for materials and workmanship under normal residential use.

Concrete fire features and components are covered against structural cracks and defects.
Finish variations, discoloration, and natural aging are not covered.
Warranty is valid for the original purchaser only.

View Warranty and Care Information

American Outdoor Grills

Coverage:
American Outdoor Grills offers a Lifetime Warranty on many stainless steel components.

Lifetime warranty on burners, cooking grids, and housing.
10-year warranty on ignition systems and valves.
1-year warranty on all other parts and accessories.
Applies to residential use only; proof of purchase required.

View Full Warranty Information

HPC Fire Inspired

Coverage:
HPC Fire Inspired offers a limited warranty on its fire pit components and systems.

Lifetime warranty on stainless steel burners and pans.
3-year warranty on electronic components.
Warranty applies to the original purchaser and is non-transferable.
Does not cover damage from improper installation or misuse.

View HPC Warranty Information

The Outdoor GreatRoom Company

Coverage:
The Outdoor GreatRoom Company provides a limited warranty covering defects in materials and workmanship.

Up to 3-year coverage depending on product type.
Electronics, burners, and finish warranties vary by product.
Warranty valid for residential use and original owner only.

View Warranty Details

Primo Ceramic Grills

Coverage:
Primo Ceramic Grills are backed by one of the strongest warranties in the industry.

Limited Lifetime Warranty on all ceramic parts.
5-year warranty on metal parts.
1-year warranty on cast-iron and other components.
Warranty applies to original purchaser for residential use only.

View Full Warranty Details

Summerset Grills

Coverage:
Summerset offers the Gold Standard Lifetime Warranty from AMD Direct.

Lifetime warranty on stainless steel construction, burners, cooking grates, and flame tamers.
3-year warranty on electrical components and accessories.
Warranty valid for original purchaser only and requires online registration within 30 days.

View Warranty Details

TrueFlame

Coverage:
TrueFlame products are covered by the AMD Direct Gold Standard Lifetime Warranty.

Lifetime warranty on stainless steel construction, burners, and key components.
3-year warranty on electrical parts, lighting, and switches.
Registration required within 30 days of purchase.

Need Warranty Assistance?

If you purchased your product from Shop Outdoor Kitchen and need warranty support, please contact us:

Email: support@shopoutdoorkitchen.com
Phone: 1-313-242-7659
Hours: Monday–Friday: 9am–6pm EST | Saturday: 10am–6pm EST

We’ll help you connect with the manufacturer to ensure your warranty claim is handled promptly.